Help! My food search isn’t loading!

Allow the food search to download and the message will eventually go away. If not, this most likely occurs when the device is limited on space or has an unstable internet connection. Try getting on a high speed Wi-Fi connection and make sure you have at least 600mb of free space available. 

If none of the above resolve the issue, try the following: 

  1. First, force-close out of Noom and all background-running apps. On your device, double tap the home button quickly > find Noom (you may need to swipe right or left to see it) > swipe up on Noom and all apps shown to close them. On an iPhone X or later, from the Home screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen
  2. Next, head over to the App Store, search for Noom and tap “Update” to update to the most current version. If you don’t have an update button, then you already have the most current.
  3. Then, restart your device by holding down its power button and then “slide to turn off” as the screen says. Wait for the device to fully turn off, then press and hold the power button again to turn it back on.