How do I access my Noom program/trial?

If you already have a Noom account and recently purchased a program on the web or received a UPID through your employer or insurance company, redeeming your UPID is easy.

  • If you already have Noom installed, and it’s in a free state (you’re not connected to a Noom Group, Goal Specialist, and aren’t seeing Noom articles), all you need to do is go to Home >  Settings > Activate your Unique
    Program ID > Enter your Unique Program ID. Once you enter your UPID
    you should be set to start your program. 

    • If you haven’t installed Noom yet, but completed signing up for a trial on the web, all you need to do is follow the instructions in this FAQ and you will be all set!

If you forgot your UPID, not to worry! It would’ve been sent to the email address you used to sign up for Noom. Please check your inbox, promotions and spam folders for an email with subject ‘Here’s your Noom Unique Program ID’ to locate the UPID you need to activate the paid/trial program in your Noom account.

If you check your inbox, spam and promotions folders and are unable to locate the UPID email with subject ‘Here’s your Noom Unique Program ID’, please let us know here.

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