How do I access my Noom program/trial?

Redeeming your UPID is easy if you recently purchased a program on the web, received a UPID through your employer or insurance program, or already have a Noom account.

If you already have the Noom app installed and it’s in a free state (you’re not connected to a coach, group, and aren’t seeing any Noom articles), follow these steps:

1. Go to Home > Settings > Activate your Unique Program ID
2. Enter your Unique Program ID
3. Once you enter your UPID you should be set to start your program

If you signed up for a trial on the web but haven’t installed Noom yet, you can follow the instructions in this FAQ.

Forgot your UPID? It would’ve been sent to the email address you used to sign up for Noom. Please check your inbox, promotions, and spam folders for an email with subject ‘Here’s your Noom Unique Program ID’ to locate the UPID you need to activate the paid/trial program in your Noom account.

If you’re still unable to locate the UPID email with subject ‘Here’s your Noom Unique Program ID’, please let us know here.

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