How can I learn about my charges and find my receipt?

Looking for more info around your subscription charges?

Log into your subscription portal with the same credentials you used to create a Noom account, and you’ll find all of your charge-related details, including the credit card you used to purchase, the amount you were charged, renewal dates, and more.

Forgot your password? You can easily reset it here.

Can’t find your receipt?

We always send out receipts via email, so we recommend checking your inbox. Receipt emails from Noom will appear as follows:

  • From: Noom (updates@message.noom.com)
  • Subject: Your Noom Receipt

Don’t forget to check your spam, junk, and promotions folders, too.

Still having trouble finding it?

Reach out to us here and we’ll make sure to find your receipt and help with any other related issues. Just make sure you include the email you used to sign up.

Chat Support