Noom is now offering phone support and accepting incoming phone calls from 9am to 6 pm ET. Please use the following phone number to contact Noom support:
If you’d like to contact Noom support outside of the operating hours, we are also offering 24/7 chat support — just click on the orange Support Chat bubble in the bottom right corner of this page: Our agents (both on phone support and in live chat) can help you:
- Cancel your subscription
- Request a refund
- Get started with your program
Feel free to take a look at our FAQs or reach out to our support team via the contact form if that’s more convenient — they’ll be happy to assist you. If you’d like to check your subscription status or charges, our subscription portal is going to help you. If you are looking to cancel your subscription, please take a look at these instructions on cancellation. If you think you might want a refund, please check out our refund policy. We hope this helps and please don’t hesitate to call Noom or contact us in chat with any questions or concerns!